Digital skills are essential for modern civic engagement. GGSI offers a training blueprint that equips residents to use online government services safely and effectively.
Training Modules
- Basic Computer Skills: Using browsers, email, and file management.
- Online Service Navigation: Accessing e‑tax, e‑health, and e‑permits.
- Cybersecurity Essentials: Recognizing phishing, protecting personal data.
- Participatory Platforms: Engaging in e‑petitions and digital town halls.
Delivery Methods
Blend in‑person sessions at community centers with mobile learning units that travel to remote villages.
Impact Metrics
- Number of participants completing the course.
- Increase in online service usage post‑training.
- Reduction in reported cyber‑incidents among graduates.
Case Example
After a pilot in three districts, e‑voting participation rose from 42% to 68%.
Resources
Download the “Digital Literacy for Civic Action” guide and request facilitator kits.
Bridge the digital divide, amplify voices.